Third party providers

Clipchamp uses third parties to provide services on behalf of Clipchamp. To provide these services, third party providers may collect or process your personal data. A list of our current third-party service providers contracted by Clipchamp has been set out below.

*Please note, this applies only to Clipchamp for personal accounts*

Third party providers

Third party provider

Service provided

Personal data collected and processed

Amplitude

Amplitude provides product analytics services and assist us in better understanding our users and how they use the Clipchamp platform and services. You can view their privacy policy here.

  • Approximate location

  • Browser name and version

  • Your subscription status

  • The type of user you are 

  • How you got to our website

  • Number of projects you are working on

  • Your video editing frequency

  • Events you complete inside the Clipchamp App

  • Boolean values related to user events for filtering

Braze

Braze provides user messaging services, allowing us to better connect with you. You can view their privacy policy here.

  • First and last name

  • Email

  • Approximate location

  • Device information 

  • Browser language 

  • Browser name and version

  • Your subscription status

  • The type of user you are 

  • How you got to our website

  • Number of projects you are working on

  • Your video editing frequency

Cloudflare

Cloudflare provides services for hosting and streaming videos shared from Clipchamp. You can view their privacy policy here.

  • Videos you share

ConfigCat

ConfigCat is a feature flag management tool. You can view their privacy policy here.

  • User ID

  • Email

  • Approximate location

Datadog

Datadog provides cloud monitoring services to manage the performance of our website, services and applications that are based in ‘the cloud’. You can view their privacy policy here.

  • First and last name

  • Email

  • Platform activity and sessions

  • Server-side logs

  • Session tracing

  • Browser name and version

  • Your subscription status

  • The type of user you are 

  • How you got to our website

  • Number of projects you are working on

  • Your video editing frequency

Fullstory

Fullstory provides digital experience intelligence. It recreates user interactions with Clipchamp to help us get a better understanding of real use cases to help improve our product. View their privacy policy here.

  • Screen recording (personal details are blurred and anonymized).

GIPHY

GIPHY provides a GIF’s library service.  This allows you to search and use GIF’s (animated images) within Clipchamp. You can view their privacy policy here.

  • Your search terms when searching the GIPHY library

Google Analytics

Google Analytics provides website analytics so we can better understand how you and other users interact with our platform and services. You can view their privacy policy here.

  • Webpages visited

  • How you got to our platform

  • How you interact with our platform and advertisements

  • Your screen resolution

  • Your language

  • Your approximate location

  • Your IP address

  • Information about your operating system

  • Browser name and version

  • Email

  • Your subscription status

  • First and last name

  • The type of user you are 

  • How you got to our website

  • Number of projects you are working on

  • Your video editing frequency

Google Cloud Platform

Google Cloud Platform provides storage for data held by Clipchamp, in ‘the cloud’. You can view their privacy policy here.

  • User videos, where a user choose to sync their video to ‘the cloud’

  • User information

  • User subscription status

Sentry

Sentry is an application monitoring platform that assists Clipchamp in tracking errors on our platform. You can view their privacy policy here.

  • First and last name

  • Email

  • Device information

  • IP address

  • How you interact with the platform

  • Browser name and version

  • Your subscription status

  • The type of user you are 

  • How you got to our website

  • Number of projects you are working on

  • Your video editing frequency

Storyblocks

Storyblocks provides a stock media library service.  This allows you to search and use media from a media library. You can view their privacy policy here.

  • Your search terms when searching the videos or audio library

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