Third party providers

Amazon S3 is a cloud storage provide that stores personal data that we hold about you in ‘the cloud’. You can view their privacy policy here.

• Emails

• Magic links

• Password reset emails

Amplitude provides product analytics services and assist us in better understanding our users and how they use the Clipchamp platform and services. You can view their privacy policy here.

• Approximate location

• Browser name and version

• Your subscription status

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

• Events you complete inside the Clipchamp App

• Boolean values related to user events for filtering

Where you choose to make a payment with PayPal, Braintree PayPal processes your payment. You can view their privacy policy here.

• Name

• Address

• IP address

• Credit card information

• Transaction information 

• Payment method

• Payment currency 

• Subscription information

Braze provides user messaging services, allowing us to better connect with you. You can view their privacy policy here.

• First and last name

• Email

• Approximate location

• Device information 

• Browser language 

• Browser name and version

• Your subscription status

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Cloudflare provides services for hosting and streaming videos shared from Clipchamp. You can view their privacy policy here.

• Videos you share

ConfigCat is a feature flag management tool. You can view their privacy policy here.

• User ID

• Email

• Approximate location

Datadog provides cloud monitoring services to manage the performance of our website, services and applications that are based in ‘the cloud’. You can view their privacy policy here.

• First and last name

• Email

• Platform activity and sessions

• Server-side logs

• Session tracing

• Browser name and version

• Your subscription status

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Facebook Pixel tracks how you use our website so we can better understand how you and other users interact with our platform and services. You can view their data policy here.

• Your browsing behaviour and how you interact with the platform

• Browser name and version

• Email

• Your subscription status

• First and last name

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Fullstory provides digital experience intelligence. It recreates user interactions with Clipchamp to help us get a better understanding of real use cases to help improve our product. View their privacy policy here.

• Screen recording (personal details are blurred and anonymized).

GIPHY provides a GIF’s library service.  This allows you to search and use GIF’s (animated images) within Clipchamp. You can view their privacy policy here.

• Your search terms when searching the GIPHY library

Google Analytics provides website analytics so we can better understand how you and other users interact with our platform and services. You can view their privacy policy here.

• Webpages visited

• How you got to our platform

• How you interact with our platform and advertisements

• Your screen resolution

• Your language

• Your approximate location

• Your IP address

• Information about your operating system

• Browser name and version

• Email

• Your subscription status

• First and last name

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Google Cloud Platform provides storage for data held by Clipchamp, in ‘the cloud’. You can view their privacy policy here.

• User videos, where a user choose to sync their video to ‘the cloud’

• User information

• User subscription status

Intercom provides Clipchamp’s live chat function so you can get help from Clipchamp’s support team. You can view their privacy policy here.

• Messages, comments and conversations

• First and last name

• Email

• Phone number

• Your approximate location

• Number of times you visited our platform

• The first and last time visiting the platform

• Webpages visited

• When you registered an account with us

• The last time we contacted you

• The last time you contacted us

• When you last opened an email from us

• When you last opened an email link we sent you

• When you unsubscribed from receiving emails

• Whether you have grouped using a tag

• Your operating system

• Browser language 

• Browser name and version

• Your subscription status

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Where you choose to make a payment with PayPal, PayPal processes your payment via Braintree. You can view their privacy policy here.

• Name

• Address

• IP address

• Credit card information

• Transaction information 

• Payment method

• Payment currency 

• Subscription information

Recurly is a subscription management platform that provides payment processing services. You can view their privacy policy here.

• Name

• Address

• IP Address

• Payment currency

• Payment method (PayPal or debit or credit card payment)

• Subscription information 

• Payment amount

• Transaction dates

• Payment status

Sentry is an application monitoring platform that assists Clipchamp in tracking errors on our platform. You can view their privacy policy here.

• First and last name

• Email

• Device information

• IP address

• How you interact with the platform

• Browser name and version

• Your subscription status

• The type of user you are 

• How you got to our website

• Number of projects you are working on

• Your video editing frequency

Storyblocks provides a stock media library service.  This allows you to search and use media from a media library. You can view their privacy policy here.

• Your search terms when searching the videos or audio library

Where you choose to make a payment using a debit or credit card, Stripe securely processes your payment in accordance with PCI-DSS requirements. You can view their privacy policy here.

• Name

• Email

• Address

• Credit or debit card information

• Payment amount

• Payment date

• Payment method

• Payment currency 

• Subscription information

• Transaction history